ICM - To access to Oracle

Unanswered Question
Oct 8th, 2007

We have ICM 7.2(1) and we need to access to Oracle database.

We'd have two option (I think) for to access to Oracle database:

1.- From scripts of IVR (.aef) through of ODBC Client, or

2.- From Application Gateway Node from script of routing (ICM).

We want to use the second option. I have searched for web but We have not find anything for how to make a application for Application Gateway Node.

Somebody has found documentation?

Thank you very much.



Alberto Sanz

Telef?nica Soluciones

I have this problem too.
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Alberto Sanz Mon, 10/08/2007 - 22:48


I found this link but I only explain that there is have a Developer License and not where is the documentation.


rbua Mon, 10/08/2007 - 23:35

Hi Alberto,

together with the support you will get access to the needed documentation, please contact your sales rep for more informations.




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