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ICM - To access to Oracle

CoDeC
Level 1
Level 1

We have ICM 7.2(1) and we need to access to Oracle database.

We'd have two option (I think) for to access to Oracle database:

1.- From scripts of IVR (.aef) through of ODBC Client, or

2.- From Application Gateway Node from script of routing (ICM).

We want to use the second option. I have searched for web but We have not find anything for how to make a application for Application Gateway Node.

Somebody has found documentation?

Thank you very much.

Regards,

--

Alberto Sanz

Telef?nica Soluciones

6 Replies 6

geoff
Level 10
Level 10

Look down about 15 threads to the one entitled "Enterprise Data Integration with ICM".

I bet you will step back and go for (a).

Regards,

Geoff

Hi,

I found this link but I only explain that there is have a Developer License and not where is the documentation.

Regards,

Hi Alberto,

together with the support you will get access to the needed documentation, please contact your sales rep for more informations.

Thanks,

Riccardo

Riccardo,

Thank you very much.

Regards,

--

Alberto

as1412
Level 1
Level 1

Hi Alberto,

Please send me your email id.

Hi as1412,

My email is alberto1975@telefonica.net

Regards,

--

Alberto

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