Incoming SIP calls dropped on call-forward

Answered Question
Oct 8th, 2007

We have a range of SIP numbers in CME4 set up as dial-peers (so they can authenticate with their appropriate username / passwords):

dial-peer voice 670583 pots

description x2603 David

destination-pattern 670583

port 0/3/1

authentication username 670583 password xxx

And these are mapped thru to ephone-dn's, such as:

ephone-dn 24

number 670583 no-reg both

label x2603

description David Deskphone

call-forward noan 7123 timeout 25

However, when an external call comes into this SIP number, the e-phone-dn rings correctly, but upon call-divert, the call is dropped.

x123 is an Asterisk voicemail (SIP client, trunk 7T, ext 123).

All works fine with a similarly configured pots dial-peer for an FXO interface.

Can anyone suggest where I'm going wrong?


I have this problem too.
0 votes
Correct Answer by Paolo Bevilacqua about 9 years 2 months ago

Please upgrade to 12.4(11)XJ4 and you should be able to configure the feature.

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Overall Rating: 5 (1 ratings)
Paolo Bevilacqua Mon, 10/08/2007 - 09:41


voice service voip

no supplementary-service sip moved-temporarily

Hope this helps, please rate post if it does!

njeaton999 Mon, 10/08/2007 - 11:03


My system is a 2811 running c2800nm-adventerprisek9-mz.124-11.T.bin, and under "voice service voip" I don't have a "sip" option under supplementary-service, just Hxxx. Any ideas?


Correct Answer
Paolo Bevilacqua Mon, 10/08/2007 - 11:19

Please upgrade to 12.4(11)XJ4 and you should be able to configure the feature.

njeaton999 Thu, 10/11/2007 - 11:47

Sorry for the delay in responding - but we had to wait for a window to upgrade the image. Your one line solved our call-forward problem instantly, and we are sincerely grateful. A+++ Netpro.

AJAZ NAWAZ Fri, 10/12/2007 - 00:52

Hmm... interesting. I notice that this release is solving many GW related SW defects - huh?



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