ipma - weird error

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Oct 9th, 2007
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I have configured some manager each one with one assistant associated I worked fine. Now one the manager's ip phone is not working fine (I am doing a rma request) and I have changed the fault ip phone with a new one (both of then are 7961), I have associated the manager with the new ip phone, the directory number with the line in the ip phone, changed the manager configuration page with the new ip phone; but, it doesn't work, int the screen of the new ip phone It appears: "this device does not support Cisco Unified Callmanager Assistant Service" (the text is not literall because I have the locales of the phone in spanish). It is very wird because the ipma application is supported by 7961 ip phone and I have it now working with other ip phone`s.


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fjrubiobarcena Mon, 10/15/2007 - 23:28
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Thanks for your help but the callmanager version that I am using is 5.1 and I am configuring all the manager-assistant by myself without using the wizard. The bug does not apply here.


Best regards

metalium2007 Mon, 10/15/2007 - 23:52
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I had similar issues in the past. Just got through them by restarting IPMA service.


Let me know if it works.


Regards.

fjrubiobarcena Mon, 10/15/2007 - 23:56
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I tried to restart the service the last week(it was the second thing I tried) but it was useless


Thanks for your help

metalium2007 Tue, 10/16/2007 - 00:17
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Ok. Delete Manager and Assistant phones, delete Manager and Assistant profiles. Recreate everything. Restart Service.


If it doesnt work again, try same phone with other users...

a.gooding Sat, 11/03/2007 - 17:16
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ever got any resoution to this issue. im currently having the same issue with one phone. all the others are working except this one.

a.gooding Sat, 11/03/2007 - 17:26
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FYI - i was restarting the Publisher IPAM service and after i posted ths i decided to restart both pub and sub.


worked immediately

metalium2007 Sat, 11/03/2007 - 17:28
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Posted by: metalium2007 - - Oct 16, 2007, 12:52am PST



I had similar issues in the past. Just got through them by restarting IPMA service.


Let me know if it works.


Regards.





As said before...


regards,

Met.

a.gooding Sun, 11/04/2007 - 14:22
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That was the solution. off the topic a bit, everything works as expected except filtering. if i create filter lists IPMA seems to ignore. Caller ID is functioning properly

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