BARS

The_guroo_2 · ‎10-09-2007

guys i have bars utility installed on my server (publisher) now i went into bars and try to see which server ite which server its is backing upto....not default as of i know so as soon as bars utility loaded th emessage comes "backup or restore process is in progress.

Please try again after some time.

If the BARS server was rebooted while it was in the middle of a backup or restore process, please click the 'Reset Status' button now. now can someone tells me how i will be able to see the server details and other stuff in bars???

AJAZ NAWAZ · ‎10-09-2007

Dear Quroo,

Have you seen this page:

<http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00807ee59d.shtml>

Problem: Cisco CallManager User Cannot Upgrade, Install, or Un-install BARS

The Cisco CallManager user cannot upgrade, install or un-install BARS. The user receives this error message:

BARS can not be upgraded/uninstalled because it is

in the middle of a BACKUP/RESTORE operation

Solution

This problem can occur due to a failed backup, or there can actually be a backup in progress. If you are certain there is not a backup in progress and the system is still stuck, use this workaround:

Complete these steps on the Cisco CallManager server:

1.

Make a backup of the registry. Ensure that Cisco Security Agent (CSA) and all antivirus software is disabled.

2.

Change the \HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\BARS\information\AppStatus registry key value from BACKUP to IDLE.

3.

If this procedure does not stop the BARS activity, remove the registry entry \HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\BARS\Information\Appversion = X.0.X000. Reboot the Cisco CallManager only after you have removed this registry value (if it is not present in Add/Remove Programs) and then try to install BARS.

hth,

Ajaz

pls rate the post if it helps.