Callmanager Express 4.2 Night Bell

Unanswered Question
Oct 10th, 2007
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Hi All

I have a strange issue with answering the night bell. When two users try to answer the night bell at the same time, sometimes instead of picking up the incoming call they get connected to each other, and the night bell keeps ringing.

Any Ideas?


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vmoopeung Tue, 10/16/2007 - 06:54
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Try using overlaid phones.

Overlaid ephone-dns are directory numbers that share the same button on a phone. Overlaid ephone-dns can be used to receive incoming calls and place outgoing calls. Up to 25 ephone-dns can be assigned to a single phone button. They can have the same extension number or different numbers. The same ephone-dns can appear on more than one phone and more than one phone can have the same set of overlaid ephone-dns.


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