Unsupported hosts

Unanswered Question
Oct 10th, 2007

I have a number of unsupported hosts on my CSA MC

I am running csa 5.1

All the servers are reporting the following

WindowsNT 5.2.3790 Service Pack 2 R2

Is there a patch that will allow these to be supported, if so where can I get it from

I have this problem too.
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tsteger1 Wed, 10/10/2007 - 10:19

Try It supports 2003 R2 SP1.

Is there any other problem other than it reports unsupported hosts and can't do software upgrades?

I haven't tried it on R2 SP2 here.


madjack01 Thu, 10/11/2007 - 00:40

Hi Tom

To upgrade to 5.2 is not a starter i have looked at the other machines and they are all on sp2 r1. is there a patch that i could try in my test network

tsteger1 Thu, 10/11/2007 - 09:08

Hi Steve, they don't release single patches to CSA (that I know of), just hotfixes which are full installs.

You could install 5.2 on your test network and put the agent on an R2 SP2 test server.

I think it will still complain about being unsupported.

I guess the real question is, does it work anyway even though it is an unsupported OS?

I know that it won't get automatic software upgrades from the MC.

I know that the MC runs on 2003 Standard even though it says that it needs 2003 R2.


dave_schroeder Fri, 10/12/2007 - 14:31

I think 5.2 is supported for R2,SP2. You will more than likely have to perform a manual uninstall of the 5.1 client and install of the 5.2 client (I had a hand full of 2k3 SP2 systems that did not take the upgrade from 5.0 to 5.2 as SP2 is not supported on 5.0... these also had to be done manually)

tsteger1 Thu, 10/18/2007 - 14:57

Hi Dave and Steve, I just did an install of on R2 SP2 and it is supported.



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