7970 dtmf issue

Unanswered Question
Oct 10th, 2007
User Badges:

having problem with some 7970 phones not recognizing the dtmf digits dialed.. basically, we can enter the digits and then hit the dial softkey and the call will fail as some digits are not recognized. in the phone log we get a "ERR 11:28:47.863639 DSP: assert() dtmfConnection 1097, dtmfDonePending 0

ERR 11:28:47.864824 DSP: ftoneExecute - failed to play a dtmf digit to PCM/NETWORK" error... any ideas

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
paolo bevilacqua Wed, 10/10/2007 - 15:14
User Badges:
  • Super Gold, 25000 points or more
  • Hall of Fame,

    Founding Member

Likely you need to upgrade FW on the phone. Right now, 8.2(2)SR4 is a recommended version.

Hope this helps, please rate post if it does!


This Discussion