Fast Dials

Unanswered Question
Oct 11th, 2007
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Hi


Can anyone explain to me more about fast dials and how they are related to Users?


As some users had fast dials before we rolled out extension mobility. We had to delete the users and re create the users so that there was uniformity and when the users used the new username n password to login they had lost the fast dials.


This seems that there is some relation between them.


Thanks

Vino

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Rob Huffman Thu, 10/11/2007 - 04:56
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Hi Vino,


There are a number of services and applications that are related to the User as created in the CCM Directory. Applications and Services That Use the Embedded LDAP Directory;


The following Cisco CallManager applications and services use the embedded LDAP directory for user and other types of information:


Bulk Administration Tool (BAT)


Tool for Auto-Registered Phone Support (TAPS)


AXL


Cisco CallManager Extension Mobility


Multi-Level Administration (MLA)


Cisco CallManager User Options


Cisco Conference Connection


CTIManager


CDR Analysis and Reporting (CAR)


Cisco IP Manager Assistant (IPMA)


Cisco Customer Response Solutions (CRS)


Personal Assistant


Cisco Emergency Responder (CER)


Cisco IP Phone Services


Personal Address Book (PAB)


**FastDials


Cisco WebDialer


Cisco IP SoftPhone


Cisco IP Communicator


Cisco CallManager Attendant Console



From this good doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803edaa5.html


Hope this helps!

Rob

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