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Reporting Software for CallManager

mikecracco
Level 1
Level 1

‎10-11-2007 05:08 AM - edited ‎03-15-2019 06:55 AM

We are on CM 4.1.3 and find the basic reporting native to the product inadequate. Can anyone suggest a third party product that can take the CM data output better reports? I can give specifics of what we are looking for but I was hoping just to find the names of the 2 or 3 players out there that people are using. And don't say RSI.

Thanks.

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3 Replies 3

AJAZ NAWAZ
Level 5
Level 5

‎10-11-2007 06:30 AM

What about ARC Solutions or Tiger?

Ajaz

bennieg
Level 1
Level 1
In response to AJAZ NAWAZ

‎10-17-2007 01:18 PM

As Arc Solutions, we have a product ("Precision") that offers call reporting. Please let me know if you need any more details

Thanks

Bennie

0 Helpful

thisisshanky
Level 11
Level 11

‎10-17-2007 01:44 PM

Have you looked at Variphy ? (www.variphy.com).

Also for basic reports you can use CMreports.com

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus
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