Transferring a call when Alerting

Unanswered Question
Oct 11th, 2007
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When telephone is Alerting

Only Acct CallBack Endcall buttons available

But I want Transfer also


softkeys alerting Acct CallBack Endcall

doesnt accept any other option


Is there any solution?


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paolo bevilacqua Sat, 10/13/2007 - 08:29
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It appears that you want the ability for someone to place a call on behalf of someone else, and transfer to him/her while ringing remotely.


If so, I think the procedure is first call or be called by "someone else", then initiate a blind transfer to the third party.


I agree that even transferring a new call while alerting would be useful for example when an operator is making attempts to reach a busy destination on behalf of someone else, and transfer before answered.


Hope this helps, please rate post if it does!

rsefer Sun, 10/14/2007 - 10:01
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My case is different;


I want from the opearator to connect me to a outside customers mobile telephone, than hangs down.


Operator calls mobile telephone by using FCT (GSM-TO-GSM). FCT doesn'nt return CONNECTED SIGNAL.


Operator Telephone shows "RING OUT" even in connected case. So Trnsfer button never appears.


I try all signalling options. Nothing changes.


THANKS



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