Im trying to upgrade my RME3.5 IDU from 5 to 12, then 13. However It fails on many accounts;
When I select "Yes" to Backup data, I receive an error saying unable to
get User Data Requirement..
If say "No" to Backing-up data, then it fails at the next stage, saying:
"Cannot create the install dependency file"
ALSO...Their is a problem with JRM on the device, if I run the following command;
cwjava -cw <RootDIR. com.cisco.nm.cmf.jrm
The response is;
Unable to launch JVM
Can anybody advise how I can restore the JVM, and thereafter upgrade the IDU....??