JRM problem, and RME3.5 IDU upgrade failing

Unanswered Question
Oct 12th, 2007
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Hi,


Im trying to upgrade my RME3.5 IDU from 5 to 12, then 13. However It fails on many accounts;


When I select "Yes" to Backup data, I receive an error saying unable to

get User Data Requirement..


If say "No" to Backing-up data, then it fails at the next stage, saying:


"Cannot create the install dependency file"


ALSO...Their is a problem with JRM on the device, if I run the following command;


cwjava -cw <RootDIR. com.cisco.nm.cmf.jrm

jobcli


The response is;

Unable to launch JVM


Can anybody advise how I can restore the JVM, and thereafter upgrade the IDU....??


Thanks

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