forword a call to a autoattendant script?

Unanswered Question
Oct 12th, 2007
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The secretary answer the phone and she has 4 lines on her phone. If she is busy on line 1, the call will will go the line 2 ,line 3 until the line 4 will call the 304(autoattendant).


But il will like that able to use the that setup but able to transfer to the 304(autoattendant) on line 4 when the office is close


But i am trying to know with command


My config


ephone-dn 33 dual-line

number 150

label 842-7672 Ligne 1

call-forward busy 151

call-forward noan 153 timeout 10

corlist incoming inter

huntstop channel

!

!

ephone-dn 34 dual-line

number 151

label Ligne 2

call-forward busy 152

call-forward noan 153 timeout 7

corlist incoming inter

huntstop channel

!

!

ephone-dn 35 dual-line

number 152

label Ligne 3

call-forward busy 153

call-forward noan 153 timeout 7

corlist incoming inter

huntstop channel

!

!

ephone-dn 36 dual-line

number 153

label Ligne 4

call-forward busy 300

call-forward noan 304 timeout 3

corlist incoming inter

huntstop channel

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Rob Huffman Fri, 10/12/2007 - 07:41
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Hi Dominique,


I may have misunderstood question but couldn't you use the CallForward All softkey to forward calls that come into DN 150 (Line 1) to 304 after hours. This would basically take the other 4 lines out of the equation and take after hours calls straight to the AA at 304.


Hope this helps!

Rob

dcoulanges Fri, 10/12/2007 - 07:50
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Thanks for response,


1. Right now the secreatary use CallForward All softkey to forward calls manually, i am trying to do it automatilly to 304 thats come to DN 150(line 1) if no answer during the day.




Rob Huffman Fri, 10/12/2007 - 08:10
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Hi Dominique,


Can you try;


ephone-dn 33 dual-line

number 150

label 842-7672 Ligne 1

call-forward busy 151

call-forward noan 304 timeout 10

corlist incoming inter

huntstop channel


Hope this helps!

Rob

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