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Display Name on CME

kuldeep.kaur
Level 1
Level 1

Hi,

We are using CME. The problem is the phone is not showing the name of the user on the phone. It just shows the main number and extension. I have checked the config and it looks fine on CME.

Tks

2 Replies 2

paolo bevilacqua
Hall of Fame
Hall of Fame

How does the configuration "looks fine" ?

Which version of CME are you using ?

Dennis Fogler
Cisco Employee
Cisco Employee

Are these calls ip phone to ip phone calls or are they external to ip phone calls?

Also make sure you have the "name" field defined under "ephone-dn" command.