Easy - IPCC changing groups x users

Unanswered Question
Oct 15th, 2007

Hello,

I'm a new administrator in this area.

I have this enviromment:

ICM 5.0 (CTI 5.1)

CCM 3.3

IVR 3.1

I need to know how I can allow to a "supervisor" user (not an administrator) to configure the users groups allocation. Per example, we have different groups (A, B and C) with some users.

The group A have the users U1 and U2.

The group B have the users U3.

The group C have the users U4 and U5.

This supervisor user can change this configuration at any time. Per example, he can put the U3 at group A. This supervisor just have restricts rights to do that.

What tool or feature can allow that?

Tks a lot.

Tasso

I have this problem too.
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