Hi Lillie,
Here is some info related to Load Balancing;
Load Balancing Window
TIP:
The default setting for load-balancing is ON, with the load-balancing window set to 0. This window should be changed to a higher number, such as 10 or 12.
Note: In release 4.1 MR1 and later, the default setting for load-balancing is OFF and if enabled, the window size defaults to 5.
WHY:
Although not related to RRM, aggressive load-balancing can result in sub-optimal client roaming results for legacy clients with poor roaming logic, which makes them sticky clients. This can have adverse effects on the CHA. The default load-balancing window setting on the WLC is set to 0, which is not a good thing. This is interpreted as the minimum number of clients that should be on the AP before the load-balancing mechanism kicks in. Internal research and observation has shown that this default should be changed to a more practical value, such as 10 or 12. Naturally, every deployment presents a different need and the window should therefore be set appropriately. This is the command-line syntax:
(WLC) >config load-balancing window ?
Number of clients (0 to 20)In dense production networks, the controllers have been verified to function optimally with load-balancing ON and window size set at 10. In practical terms, this means load-balancing behavior is only enabled when, for example, a large group of people congregate in a conference room or open area (meeting or class). Load-balancing is very useful to spread these users between various available APs in such scenarios.
Note: Users are never thrown off the wireless network. Load-balancing only occurs upon association and the system will try to encourage a client towards a more lightly loaded AP. If the client is persistent, it will be allowed to join and never left stranded.
Load-Balancing Changes
The default setting for load-balancing with 4.1.184.3 and later is OFF. When enabled, the load-balancing window will default to 5 clients.
(Cisco Controller) >show load-balancing
Aggressive Load Balancing........................ Disabled
Aggressive Load Balancing Window................. 5 clients
From this doc;
Radio Resource Management under Unified Wireless Networks
http://www.cisco.com/en/US/tech/tk722/tk809/technologies_tech_note09186a008072c759.shtml#app7
Hope this helps!
Rob