I need some CMC assistance.
Have a customer who has multiple physical locations making outside calls through a centralized PRI. The customer wants to flag calls made by each of these locations so they can bill each locations cost center for LD calls. I know I can use CMC?s to flag these calls in CDR.
Is there a way to:
a) Automatically assign a CMC without the user having to enter a code?
b) Pass this CMC to the telco so the CMC appears on the phone bill? This way the customer won?t have to reconcile CDR to the PRI phone bill.
Thank you very much in advance!!