10-16-2007 01:35 AM - edited 03-03-2019 07:11 PM
Hi,
I have a 2811 with c2800-advsecurityk9-m, version 12.4 (11)xw, which i recently installed.
up to recently, i only had a single wic (adsl over pots) installed that i used for my internet.
i decided to add a second line to our office, and so ordered an hwic (adsl over pots). however, the router see's only one of them at a time, whichever one is installed in 0/0.
Any ideas?
10-16-2007 02:07 AM
Hi,
which exact version of 12.4(11)XW ? can you upgrade to XW4 and try again?
Also please collect output of show ver and show diag, post it here.
10-16-2007 03:31 AM
10-16-2007 04:37 AM
Hi,
You should upgrade anyway because very first XW has many bugs and has been deferred.
I can't tell if it will work. The wic card is not recognized when coexisting with hwic. If after upgrade problem still exist, I suggest that you contact the TAC for assistance.
10-17-2007 04:40 AM
What ios would you recommend??
i tried 12.4(15)...and a few others..nothing...
10-17-2007 05:26 AM
You may be running into some sort of incompatibility, no matter the IOS used, and the last word on that is to cisco.
I think two HWICs should work.
10-18-2007 01:09 AM
i tried to wics, and they didnt work...
10-18-2007 02:17 AM
You definitely need to confirm with cisco on this issue. If the producet are still new you are entitled to support even in lack of a contract, mention this to the dispatcher and they should open a case for you.
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