10-16-2007 03:16 AM
Hello all.
I'm running CW2.6 which was upgraded from 2.5, and had a license change from restricted to unresticted on 10 Sept. Recently (3 Oct), Campus (ver 4.0.6) has stopped doing a device discovery at either its scheduled time, or on demand.
Any sugestions on how to get it going again please.
Thanks
Solved! Go to Solution.
10-23-2007 07:19 AM
To add to yjdabear's reply, your DEVICESROOT property in DeviceDiscovery.properties is:
C:\PROGRA~1\CSCOpx\campus\lib\classpath
This needs to be a valid directory with correct contents. Check to make sure this directory exists (i.e. that C:\PROGRA~1\CSCOpx is your true NMSROOT), and check the permissions. casuser or casusers must have full control.
10-22-2007 01:03 AM
I've tried stopping crmdmgtd, renaming DeviceDiscovery.Properties.orig to DeviceDiscovery.Properties, change the file path within the file, and restart crmdmgtd.
It now notifies campus to start a discovery, but immediatley shows as idle.
Any suggestions please.
Thanks
Bernie
10-22-2007 08:00 AM
Have a look at these threads:
10-23-2007 04:13 AM
10-23-2007 04:31 AM
To add to this, the process status report shows this
33. DeviceDiscovery Failed to run 0 -2 1073741822 N/A 23/10/2007 14:29:11 Not applicable Application failed or was registered incorrectly.
Bernie
10-23-2007 07:19 AM
To add to yjdabear's reply, your DEVICESROOT property in DeviceDiscovery.properties is:
C:\PROGRA~1\CSCOpx\campus\lib\classpath
This needs to be a valid directory with correct contents. Check to make sure this directory exists (i.e. that C:\PROGRA~1\CSCOpx is your true NMSROOT), and check the permissions. casuser or casusers must have full control.
10-23-2007 07:05 AM
Your discovery.log looks identical to the one posted here, which still points to a corrupt DeviceDiscovery.properties file:
10-24-2007 12:29 AM
Thank you both for your time and pactience.
It worked on the 5th attempt on copying/renaming the DeviceDiscovery.properties file
For reference, I used DEVICESROOT=C:\\PROGRA~1\\CSCOpx\\campus\\lib\\classpath
Love to know what corrupted the file as no changes were made to the system near the 3rd Oct.
Bernie
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