I have people that work on the road and are hardly ever in the office. Our VP would like them to be part of our company directory on the phone system, however, we don't have extension assigned to them. They all carry Blackberries.
I would like to be able to set up "extensions" for each and have the displayed in the Directory listing, but have it forwarding to their BB numbers.
What is the easiest way to accomplish this?
My vote would be to set up a CTI Route Point with a Local/Listed extension for each of these users. This can be permanently forwarded to the Blackberry and you should be good to go :)
Hope this helps!