shane.orr Wed, 10/17/2007 - 05:53
User Badges:
  • Silver, 250 points or more

There is a wide variety of options for call recording depending on your needs and how you are currently setup.


But here a couple examples of widely used third party software that do call recording:


Telrex

Cistera


If you have Cisco Unity 4.0(5) and later you can also use the liverecord option.


http://www.ciscounitytools.com/HelpFiles/LiveRecord405/LiveRecordAppNote.htm



Peter Bishop Wed, 10/17/2007 - 06:24
User Badges:

A number of our Customers use Witness servers from Verint. They now have a new product out called 'Audiolog', but have not seen this in action


Actions

This Discussion