10-17-2007 03:17 AM - edited 03-14-2019 11:59 PM
please i have customer need to be able to record the voice call that done .
so if anyone can advice me with any suggestion or application
10-17-2007 05:53 AM
There is a wide variety of options for call recording depending on your needs and how you are currently setup.
But here a couple examples of widely used third party software that do call recording:
Telrex
Cistera
If you have Cisco Unity 4.0(5) and later you can also use the liverecord option.
http://www.ciscounitytools.com/HelpFiles/LiveRecord405/LiveRecordAppNote.htm
10-17-2007 06:24 AM
A number of our Customers use Witness servers from Verint. They now have a new product out called 'Audiolog', but have not seen this in action
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