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record voice call

mostafamossad
Level 1
Level 1

‎10-17-2007 03:18 AM - edited ‎03-18-2019 07:57 PM

please i have customer need to be able to record the voice call that done .

so if anyone can advice me with any suggestion or application

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2 Replies 2

Christopher McAlpin
Community Manager
Community Manager

‎10-17-2007 01:12 PM

Cisco Unity can record conversations, see the following url on Cisco Unity Tools for more info.

Cisco Unity Tools

http://www.ciscounitytools.com/App_LiveRecord_405.htm

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anderson-david
Level 3
Level 3

‎10-18-2007 12:22 AM

You have not stated what system you are using for your voice ie CME or CM etc. Cistera do call recording for Cisco voice solutions www.cistera.com . There are others as well such as Nice etc

If you speak to your Cisco SE or CAM they should be able to provide details on Call Recording solutions recommended for use with Cisco.

I hope this helps

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