Unity and strange 'fax' tone

Unanswered Question
Oct 17th, 2007

Hi, when hitting a subscribers Unity Mailbox I hear his recorded greeting then rather than allowing me to record a message I hear weird almost fax tones back. Any ideas?

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Ginger Dillon Wed, 10/17/2007 - 12:13

Hi -

Have you checked his Standard Greeting from the Unity SA and:

1. Played the wav file to see if the greeting includes the weird fax tones

2. Look at the After message action to see where it goes and checkout that wav file, if it is being sent to a call handler, for example.

Ginger

Actions

This Discussion