I am trying to configure a DN that when dialed bypasses the Automated menu system.
I have the CTI Route Plan setup identical to another DN that bypasses its menu system. There is something some where I am missing. The JTapi Triggers match (actually were copied) from the working one.
in your IP IVR script (CRS editor)modify the script with a go to label after you accept the call and then have a label where you want script to start, by passing your menu.
Save this script with a new name.
load the script in CRA, create an application to work with this script and load it on the new DN.
if it helps please rate.