Feature Access Code - CCME

Unanswered Question
Oct 17th, 2007
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can you help me to configure Redial Softkey

of 7912 Ip phone.

CCME version : 4.1

I have also put a config, but it doesn't work :


load 7912 CP7912080001SCCP051117A

max-ephones 10

max-dn 10

ip source-address port 2000

timeouts interdigit 5

max-conferences 4 gain -6

transfer-system full-consult

fac custom redial **8

create cnf-files version-stamp Jan 01 2002 00:00:00

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Rob Huffman Wed, 10/17/2007 - 09:15
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Hi Driss,

You probably want to change 7 and 8;


1. enable

2. configure terminal

3. ephone-template template-tag

4. softkeys alerting {[Acct] [Callback] [Endcall]}

5. softkeys connected {[Acct] [Confrn] [Endcall] [Flash] [Hlog] [Hold] [Park] [Trnsfer]}

6. softkeys hold {[Newcall] [Resume]}

7. softkeys idle {[Cfwdall] [Dnd] [Gpickup] [Hlog] [Login] [Newcall] [Pickup] [Redial]}

8. softkeys seized {[Cfwdall] [Endcall] [Gpickup] [Hlog] [Pickup] [Redial]}

9. softkeys ringing {[Answer] [Dnd] [HLog]}

10. exit

11. ephone phone-tag

12. ephone-template template-tag

13. end

The third soft-key button on the Cisco Unified IP Phone 7905G and Cisco Unified IP Phone 7912G is reserved for the Message soft key. For these phones' templates, the third soft-key defaults to the Message soft key. For example, the softkeys idle Redial Dnd Pickup Login Gpickup command configuration displays, in order, the Redial, DND, Message, PickUp, Login, and GPickUp soft keys.

The NewCall soft key cannot be disabled on the Cisco Unified IP Phone 7905G or Cisco Unified IP Phone 7912G.

From this good doc;


Hope this helps!


dbenattou Thu, 10/18/2007 - 08:13
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thanks for your response.

My need is when i press the Redial softkey, it must works.

thank you

paolo bevilacqua Thu, 10/18/2007 - 15:18
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Can you upgrade phone to 8.0(2) and try again? Do not use 8.0(3) that has a bug in directories.


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