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IP Address Released

Mojo1
Level 1
Level 1

We ahve a 7912G phone that when you are on a conversation for 30 seconds to over a minute it will cut out and just before it does the display reads " IP Address Released" Can some one tell me what the problem may be. This is the second phone we have tried at this users desk to do this.

1 Reply 1

aamercado
Level 4
Level 4

Although the link below is for a 7970, it should apply for any ip phone model. If the link, doesn't help, you can also try a factory reset of the phone as a quick fix.

http://www.cisco.com/en/US/products/hw/phones/ps379/products_administration_guide_chapter09186a00801d66bf.html#wp1050492

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