I support a customer who says that there are times when the AC app will automatically go "Online" or "Offline" without the user knowing it happened. I have since discovered that pressing the spacebar when the AC window is active will toggle between states. I beleive the users are hitting the spacebar and not realizing it, but they swear that's not the case.
Has anyone else seen these symptoms? Also, is there a way to either disable or change the shortcut keys within the AC?
The customer is using CCM 4.1.3sr3c.
Any help or comments would be appreciated.