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upgrade timeframes

jjoseph01
Level 3
Level 3

All, I hate to ask this, but I have do lack experience in this department, and Id like to know, typically, how long does it normally take to upgrade a CallManager? An IPCC? A Unity? Im assuming this normally takes hours, but Im being asked to give a timeframe and I dont really know the answer to this since I have never done these upgrades before. Can someone pass on some past experience to give me an idea?

1 Reply 1

aamercado
Level 4
Level 4

Yes, depending on the extent of the upgrade, lack of experience and troubles you run into, it can be a couple of hours to (worse case) a couple of days

Here's the link to CM, Unity, and IPCC Express

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/index.htm

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/index.htm

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/index.htm

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