CDR record not being recorded for calling party calls

Unanswered Question
Oct 18th, 2007


When a call is being made from 4501 i am not seeing this information being recorded in the CDR database. I am seeing quite a few blank entries though in this column which i suspect is this number. Does anybody no if CCM has issues recording a number with shared line appearence?

If not has anyone seen this before and can help him?



I have this problem too.
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hadbou Wed, 10/24/2007 - 10:39

This occurs only when the blind transfer is attempted by the called party. It does not happen when the calling party is involved in the transfer


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