IP Address

Mojo1 · ‎10-18-2007

We have recently changed VLAN's for our IP Phone and there are a couple of devices that have another IP than the rest of the devices. How do you change them to have the same IP as ther others

AJAZ NAWAZ · ‎10-18-2007

1) Restart the IP phones

2) Check the phones are in correct Voice Vlan

3) Make sure the IP addr, subnet mask, default gw are correct. You can do this on the IP phone Network Configuration settings option

4) Verify that your DHCP server is reachable by those phones and scoped to provide the phones with necessary information

These are some of the initial checks you can do. Please also take a look at this excellent document:

<http://www.netcraftsmen.net/rtrunk/Troubleshooting%20IP%20telephony%20Problems.pdf>

hth,

Ajaz