10-18-2007 11:56 AM
Hello,
We have a Win2K server with CW Common services 2.2. The Syslog collector is not working properly. I stopped and restarted the CW Daemon process and rebooted the server - Still doesn't work.
I also restarted the CW Syslog process in the Services in Admin Services.
I see that the $NMSROOT/CSCOpx/log/syslog.log file is incrementing in size but I am still not getting anything from the Syslog Collector in RME/Admin/Syslog collector status.
How can I fix this? Thanks, Bob Schlifke
10-18-2007 11:04 PM
I assume it is a problem with the filesize of your syslog.log file. Stop the daemons with 'net stop crmdmgtd' and also 'net stop crmlog'. If you still need the syslogs in the file make a backup of the file and overwrite the contents of the original file with nothing:
> syslog.log
restart the daemons with 'net start crmlog' and 'net start crmdmgtd'
10-19-2007 04:33 AM
Thank you so much for the help!
I didn't need to backup the syslog.log file. I just renamed it and restarted the crmlog and crmdmtgd processes. The Syslog Collector is now showing stats! I am guessing it takes awhile for anything to show up in the 24-hour reports.
Thanks again,
10-19-2007 04:58 AM
fine!
you can bypass this issue by using logrot.pl which is located in NMSROOT\bin.
Look at the online help or search this forum for 'logrot.pl' to get more details about it.
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