Gurus, I want to begin the process of upgrading my CME version, as well us firmware for my phones, but am not sure where to begin. I haven't upgraded anything in my system since it was installed over 2 years ago. It was installed by a firm that is no longer in business.
I'm not even sure how to tell what version of CME I'm running now; when I telnet into the 2801 router and do a show run, I do see a "version 12.4" in there, but I know that's not the CME version.
I would like to upgrade to a version of CME that will let me use IP Communicator.
As the company grew we bought 7960's from a couple of different vendors, and some have a different style GUI than others, I'd like to find out why and possibly standardize everything.
I just bought a 7936 conference phone, but it complains of not finding some files, and I know something there needs to be updated as well.
Any advice on where and how to begin with these issues would be greatly appreciated...