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CSS - http hangs

astanislaus
Level 2
Level 2

‎10-18-2007 11:07 PM

Config attached:

================

This config is very simple, but the customer has not given any information regarding the hang. He says that when the hang happens he can ping the vip address and the real IP addresses but http to the vip address does not respond. Just hangs. Rebooting the CSS resolves the problem.

I have asked for a scriptplay showtech at the time of the hang and the log file to see what is happening.

Are there any debug and show commands that could help in troubleshooting this problem at the time when the http connection to the vip address hangs.

Pointers to any URL will be good.

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2 Replies 2

Gilles Dufour
Cisco Employee
Cisco Employee

‎10-19-2007 04:05 AM

check if the service are alive [not with a ping but with a 'sho service summary']

I would recommend an upgrade to 8.10 or 8.20 as well since 7.50.103 is not the best option here.

Gilles.

astanislaus
Level 2
Level 2
In response to Gilles Dufour

‎10-21-2007 05:27 PM

Thanks Gilles. Is there any other show commands that we can do?

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