IP IVR -Write Document on network path

efraimkyr · ‎10-19-2007

I've a script that records a message and saves it to a local path on the IVR server and it works fine. But when I've change the local path with a network path ( or a mapped network drive) it doesn't work. The network path is shared with full security rights to Everyone. Why isn't it working? Doesn't the function "Write Document" of the CRS Editor support saving on network drives? I've also tried to save to the local path as a network path and it worked (instead of C:\Program...\Recordings , i've set it as \\10.1.1.10\Recordings after sharing it). I've closed the firewall,but with no luck.Does the "Write Document" function only save locally on the IVR server? Any help would be appreciated.

Thanks in advance

bwilmoth · ‎10-25-2007

With CRS 4.x every custom class which you want to see in expression editor framework, needs to implement WFSubsystem interface. You can see complete information on how to manage custom files in.

http://www.cisco.com/application/pdf/en/us/guest/products/ps6488/c1067/ccmigration_09186a00804a277a.pdf