We are running Callmanager 4.1(3)sr3c. We are also running Informacast Berbee and we have everything integrated in Active directory as well as Unity 4.0(5)
The application event log shows:
Error: kCtiProviderOpenFailure - CTI application failed to open provider
Login User Id: CCMSysUser
Reason code.: -1932787617
App ID: Cisco CTIManager
Cluster ID: StandAloneCluster
Node ID: 192.168.210.10
Explanation: Application is unable to open provider.
Recommended Action: Check the reason code and correct the problem. Restart CTIManager if problem persists..
About every 3 seconds.
I can not find anything about the reason code not in Decimal nor in Hex.
Anybody having and idea.
Berbee actually hung up a couple of times which could be corrected the first time by rebooting the Berbee server, the second time we had to reboot CallManager.
Restarting the CTI service didn't solve the problem.