7971 G drops video when calling another video user.

Answered Question
Oct 19th, 2007

I can't get my 7970G to connect video call to others in my departments with 7960 & IP communicator video capable users. I can use the same connection with IP communicator and complete the video call.

I have this problem too.
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Correct Answer by Dennis Fogler about 9 years 1 month ago

This happened to me about a year ago. Make sure the phone load "firmware" is compatible with the version of VT Advantage you are running. This can usually be fixed with a quick firmware upgrade.

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Correct Answer
Dennis Fogler Fri, 10/19/2007 - 11:01

This happened to me about a year ago. Make sure the phone load "firmware" is compatible with the version of VT Advantage you are running. This can usually be fixed with a quick firmware upgrade.

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