We used the contract number and by using the product upgrade tool we ordered the license for the same the details are as below
Product Number Product Description Qty
UNITY4.X-SL16-VUP Unity, UM or VM version update to 4.X - 16 session license 50
UNITY40-SL16-VERUP Unity, UM or VM version update to 4.0 - 16 session license 50
UNITY5-SL32-VUPK9 Unity 5.X Version Upgrade from 4.X - 32 ports or less 50
UNITY5-SL96-VUPK9 Unity 5.X Version Upgrade from 4.X - 33 ports or more 50
We received some 100 PAK and serial numbers for this and we got 200 cd,s and the weight was 260kg.We were surprised as we have ordered previously and received only one PAK.we used the PAK and serial nos but we were not to able to mention the MAC address of the second nic card(it is a failover licence upgrade)
Can anybody help on both the issues.