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Directories Button asking for UserID & Password

kolkatagtc
Level 1
Level 1

‎10-21-2007 11:10 PM - edited ‎03-15-2019 06:56 AM

Hi,

I am using CCM 4.1.3 sr 5b. For the last 2 day noticing that in my IP Phones (7940) whenever i press the Directories Button it prompts as Authorization Required! and asks for User Id and Password.

It was all good till 2 days before.

Need help to come out of this problem.

Thanks in advance.

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0 Helpful
3 Replies 3

hadbou
Level 5
Level 5

‎10-26-2007 06:02 AM

As far as I understand all IP Phones recently added are requesting an authorization when pressing the services/directories button, so the phone screen has a prompt for Authorization Required, Username, Password to be entered.

0 Helpful

AJAZ NAWAZ
Level 5
Level 5

‎10-26-2007 06:14 AM

Are you using extension mobility?, and are you logged into the phone?

Ajaz

0 Helpful

a.martin
Level 1
Level 1

‎10-26-2007 11:46 AM

I am experiencing the same issue with a 4.2.1 sr1b installation, the problem just started this morning. The BARS utility failed to load last night and since that time this has been a problem, can't see how the two are related.

Any help would be greatly appreciated.

Thanks!

0 Helpful
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