CDR and CallManager 5.1(2)

Unanswered Question
Oct 22nd, 2007

Hello, i can't find out how to make CDR works on my cluster of CUCM 5.1(2) (one pub/one subs). I always have "unsuccessful" log when checking "CDR Load" event log.

I have no connectivity issue nor services misconfiguration. I only see this log in RTMT:

2007-10-22 13:20:20,272 ERROR [DailyCdrLoad] controller.CtrLoader - run(): Manual Purge Process is running. So intentionally failing the loader. Loader continues once manual purge is complete

2007-10-22 13:20:20,274 ERROR [DailyCdrLoad] controller.CtrLoader - run(): Error runnning loader.

Like the publisher stuck in whatever process...

Thanks a lot for your help.

Julien.

I have this problem too.
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jtoque Wed, 11/28/2007 - 06:49

I found the solution. I run this command to unlock the manual purge process:

run sql update car:tbl_system_preferences set param_value='0' where param_name='MANUAL_PURGE_STATUS'

Julien.

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