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CDR and CallManager 5.1(2)

jtoque
Level 1
Level 1

Hello, i can't find out how to make CDR works on my cluster of CUCM 5.1(2) (one pub/one subs). I always have "unsuccessful" log when checking "CDR Load" event log.

I have no connectivity issue nor services misconfiguration. I only see this log in RTMT:

2007-10-22 13:20:20,272 ERROR [DailyCdrLoad] controller.CtrLoader - run(): Manual Purge Process is running. So intentionally failing the loader. Loader continues once manual purge is complete

2007-10-22 13:20:20,274 ERROR [DailyCdrLoad] controller.CtrLoader - run(): Error runnning loader.

Like the publisher stuck in whatever process...

Thanks a lot for your help.

Julien.

2 Replies 2

bwalchez
Level 4
Level 4

You could be hitting with a bug: try the details of this bug : CSCsd93783

jtoque
Level 1
Level 1

I found the solution. I run this command to unlock the manual purge process:

run sql update car:tbl_system_preferences set param_value='0' where param_name='MANUAL_PURGE_STATUS'

Julien.

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