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Add a Prefix to missed/received call directories - CCM 5.X

pwaehner1
Level 1
Level 1

‎10-22-2007 09:07 AM - edited ‎03-15-2019 06:57 AM

I would like to add a "9" to all missed or received calls under the directories button on the phone. I need to maintain dialing a "9" to get an outside line for normal calls. We are running CCM 5.X. Thanks!

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Rob Huffman
Hall of Fame
Hall of Fame

‎10-22-2007 09:20 AM

Hi Phil,

There are a number of good Tech Tips in this doc;

Cisco Unified Communications Manager (CallManager)

Add Prefix to the Missed Call Number

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00805b6f33.shtml

Hope this helps!

Rob

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