10-22-2007 07:29 PM - edited 03-14-2019 01:27 AM
This is a new install using 7.2(2). I get to the Webview Login page just fine and enter my account that has Webview access in the Domain Manager but when I enter the info and press Log In I get an html error that states The page cannot be displayed. I've set all the appropriate trusted site options and advanced Internet Options. Going to open a TAC case but thought I would check here first.
10-22-2007 11:01 PM
- restart IIS and then Jaguar services.
- use domain\user to login.
- or:
11-05-2007 08:26 AM
I have the same problem, after upgrading from 7.1.4 to 7.2.2.
Its not the url or the other error 500 mentioned .
did you get yours working ever ?
11-05-2007 01:12 PM
Nope, I have a TAC case open but still unresolved at this point. I went straight to 7.2.2 so I don't know if it worked on base 7.0. I assume yours worked okay on 7.1.4 and is broke after the upgrade? Leads me to believe I may want to go back to a 7.1 and try that
11-05-2007 01:16 PM
Yes worked fine in 7.1.4. I was going to 7.2.2 to fix some other issues. I may have to roll back to 7.1.5 as well.
I have a TAC case open as of today as well. Internet Script Editor is broken, and User List inside of Config Manager!
11-14-2007 01:23 PM
I experienced this same issue after upgrading to 7.2.2 from 7.2.1.
I also have a TAC case open but here is what I found.
As part of my troubleshooting, I used microsoft's IIS debugger on my webview server and found that sadlib.dll was causing the defaultapppool worker thread to terminate due to access violations, which in turn caused the app pool to disconnect, rendering all sites that are members of that app pool to become unavailable.
I downgraded back to 7.2.1 for my production environment, but in my lab I replaced the sadlib.dll from the 7.2.2 install with the one in the 7.2.1 backup folder, (oddly enough they report the same version number in file properties, yet are different sizes) webview and the reskilling tool then worked fine.
I believe this dll is used for AD authentication, which would explain why you get the login screen, but the login process fails.
I'm not recommending this as a workaround, I'm simply sharing my findings.
11-14-2007 01:45 PM
Thanks for the update, there will be an Engineering Special released soon to fix this sadlib.dll issue according to my TAC engineer.
7.2(2)ES03.
11-14-2007 03:17 PM
Hi all,
I have the smae issue and I have opened a case.
The TAC engineer will confirm this is a bug.
When I dowgrade to ICM 7.0 it works fine when I upgrade to ICM 7.2.2 it failed !
11-17-2007 04:59 PM
Great info, guys. I'll have to file this one away in my memory banks.
Regards,
Geoff
11-26-2007 01:05 AM
Hi all,
To solve this issue, install ICM 7.2.2 ES 3.
Webview works.
04-30-2008 07:37 AM
Where did you get it? Can you share it, i got a same problem.
04-30-2008 10:41 AM
If you apply the latest version 7.2(4) it should work fine. You can get it at:
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