Upgrade UCC Express 4.5 servers from a MCS-7825-I2-CCX1 to a 7835

Unanswered Question
Oct 24th, 2007

We have a UCC Express with the server above. Now we need to upgrade to a bigger server due to a contact center expansion.

I did not find any document in Cisco.com about this subject.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 3 (1 ratings)
Loading.
antonio.vazquez Wed, 10/24/2007 - 06:10

Hi,

I think, that you should export the configuration from the old server 7825-I2 and import that configuration in the new server (7835) using BARS application. Really, it's a software reinstallation.

Regards.

pfavamedidata Wed, 10/24/2007 - 06:21

I will use the MCS-7835-I2-CCX1.

It will be a hardware migration followed by 18 seats add-on, but the seats add-on is not a problem.

antonio.vazquez Wed, 10/24/2007 - 08:04

Hi,

then you should install the software in the new server and restore a backup from the old server using BARS like I tell you in a my last post. I supose that you'll install the same software version in the new and in the old servers, won't you?

If my message helps you please rate it.

Regards

Antonio

Actions

This Discussion