Unity 4.1 and Call Manager 4.1. I have a need to set up email routing based on DNIS. Scenario, Customer A calls in on a dedicated DN, if they have to leave a voice mail it gets sent to [email protected]. Customer B calls in on a different DN and if they need to leave a voicemail it gets sent to [email protected] and so on. I have a couple of ways to get this done that are rather clunky and am looking for the best way to get this done. Customer base is under 100 now but will grow over time. I al looking for not only the best way but also easiest to expand though I realize 1 may exclude the other.
Thanks in advance! All replies rated!