Devices missing in Campus Manager

Answered Question
Oct 24th, 2007

I recently added a couple of new switches at one of my locations. In the process I shuffled the IP addresses and device names around a bit. Now the new switches just don't show up in campus manager. They discovery report, but they don't show up in the data collection report. I have verified the credentials. How can I get these to show up?

Correct Answer by Joe Clarke about 9 years 4 months ago

This is my bug, CSCsk08540. My patch is available by calling the TAC. Once applied, run a new Data Collection, and the missing devices should show up.

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Joe Clarke Wed, 10/24/2007 - 10:46

This may be a bug I found in CM 4.0.9. Enable core, corex, frontend, and framework debugging under Campus Manager > Admin > Campus Data Collection > Debugging Options, then run a new Data Collection. Post the ani.log as well as the IP and hostname of one missing device.

Correct Answer
Joe Clarke Wed, 10/24/2007 - 11:11

This is my bug, CSCsk08540. My patch is available by calling the TAC. Once applied, run a new Data Collection, and the missing devices should show up.

jedavis Thu, 10/25/2007 - 04:54

I installed the patched DcrToCampusMap.class and yes, they all showed up.


Thanks Joe. Two patches in one day!

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