Is there any way to program a CUE AA script or voicemail box system such that a user's personal voicemail greeting is presented to the caller (i.e. "Sorry, I am not here right now...") which is recorded through their regular VM options, but allow for callers to press something other than 0 (Zero-out feature) to be redirected elsewhere before the beep and they can leave a message?
The solution I have temporarily come up with is to create a CUE AA script that has a standard greeting that says press '2' now to reach someone (the redirect I am speaking of), or stay on the line to continue to voicemail. And then using the Call subflow xfermailbox.aef as specified by:
However, this is not the exact desired call flow. Basically, what is desired is that the personal greeting or the CUE message saying "Sorry <recorded name/extension> is not available" and then having the option to press 2 to break out of the voicemail box or to stay on the line to hear the beep and subsequently leave a message.
Any thoughts on how this could be accomplished?