Does anyone here use the ARC Enterprise Attendant Console with Call Manager 4.1.3 and SHARED lines? We have an environment with many shared lines. When a line is shared in the SAME partition in our environmetn, the Line state status is not always consistent.
For example, Phone A with line one is on an out bound phone call. The ARC console shows the line status as Idle. We also have Phones that show "disconnected " although the phones are actually registered.