CER for remote sites

Unanswered Question
Oct 25th, 2007

We know CER will work for a campus enviroment, but what about for remote offices? If I have a centralized cluster, and remote SRST sites, can they on the CER and have CER redirect 911 calls through their local gateways? Or do I need a CER server at their location?

Thanks!

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jason-calbert_2 Thu, 10/25/2007 - 10:23

You can definetely have a centralized CER with remote offices. When the 911 gets redirected to CER it will hit the Emergency Response Location(ERL)you will have one ERL per site. Within the ERL you specify a route pattern lets say 10.911. You then create a route pattern of 10.911 on callmanager dropping predot. When the 911 call gets routed to the PSAP it will hit the 10.911 route pattern. You can then specigy on the 10.911 route pattern the local gateway of the site. You would create a different route pattern and ERL per site with a different gateway associated with the route pattern. If you have any questions please let me know.

HTH

Jason

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