I have a IPCCX v 4.0 running on the CCM server. In that i only have 10 IVR ports.
on another i have a IPCCX v 4.5 on separate server from the CCM that have 150 IVR ports.
Both are standard licences and have 300 agents on the license.
My question is: is the reason to this IVR port differense in the version or because the one of them is not on sameserver ?
I need the V 4.0 to have 90 IVR ports, thats why i ask.
When you install IPCC Express or IP/IVR on the same machine as CallManager you are limited to 10 IVR ports.
Depending on the MCS hardware you are deploying IP/IVR or IPCC Express, the number of IVR supported ports are different. If you are deploying on an MCS-7845 you will have a maximun of 300 ports . In the other MCSs, the maximun port amount is 150.
Hope this helps,